{"id":2254,"date":"2024-01-31T17:09:53","date_gmt":"2024-01-31T16:09:53","guid":{"rendered":"https:\/\/gruposm.ismeduca.com\/?page_id=2254"},"modified":"2025-07-17T14:28:45","modified_gmt":"2025-07-17T18:28:45","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/gruposm.ismeduca.com\/cl\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2254\" class=\"elementor elementor-2254\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-203887b sm-seccion sm-seccion-padding-top sm-seccion-padding-bottom e-flex e-con-boxed e-con e-parent\" data-id=\"203887b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25a1099 sm-2 elementor-widget elementor-widget-heading\" data-id=\"25a1099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONT\u00c1CTANOS <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df55fe6 elementor-widget__width-initial sm-9 sm-blog-content elementor-widget elementor-widget-text-editor\" data-id=\"df55fe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Escr\u00edbenos si necesitas informaci\u00f3n sobre nuestros proyectos y servicios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-affbe4d elementor-widget__width-initial sm-form-contacto elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"affbe4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Formulario contacto\" aria-label=\"Formulario contacto\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2254\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"affbe4d\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Grupo SM Chile\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre y apellido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nombre y apellido\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a2ebaae elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a2ebaae\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tColegio o instituci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a2ebaae]\" id=\"form-field-field_a2ebaae\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Colegio o instituci\u00f3n\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Correo electr\u00f3nico\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_dd99e48 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_dd99e48\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_dd99e48]\" id=\"form-field-field_dd99e48\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00fameros de tel\u00e9fono\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Solo se aceptan n\u00fameros y caracteres de tel\u00e9fono (#,-,*,etc).\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6623200 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6623200\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tComuna\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6623200]\" id=\"form-field-field_6623200\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Comuna\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCu\u00e9ntanos de qu\u00e9 proyecto o servicio requieres m\u00e1s informaci\u00f3n*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_e704a34 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e704a34\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u00bfC\u00f3mo llegaste a nosotros? \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_e704a34]\" id=\"form-field-field_e704a34\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\u2014Selecciona una opci\u00f3n\u2014\">\u2014Selecciona una opci\u00f3n\u2014<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Email\">Email<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"LinkedIn\">LinkedIn<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Instagram\">Instagram<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Facebook\">Facebook<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"P\u00e1gina web\">P\u00e1gina web<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Google\">Google<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_96b7cbf elementor-col-100\">\n\t\t\t\t\t<p>\n<strong>RESPONSABLE DEL TRATAMIENTO: <\/strong> SM, S.A.<br \/>\n<strong>FINALIDAD:<\/strong> Gesti\u00f3n de las solicitudes de contacto e informaci\u00f3n<br \/>\n<strong>DERECHOS:<\/strong> Puedes acceder, rectificar y suprimir tus datos personales as\u00ed como ejercitar otros derechos de protecci\u00f3n de datos y consultas en la materia, dirigi\u00e9ndote a nuestro Delegado de Protecci\u00f3n de Datos (<a href=\"https:\/\/contactodpo.grupo-sm.com\" target=\"_blank\">https:\/\/contactodpo.grupo-sm.com<\/a>). Para m\u00e1s informaci\u00f3n sobre el tratamiento de datos consulta nuestra <a href=\"https:\/\/gruposm.ismeduca.com\/cl\/politica-de-privacidad\/\">pol\u00edtica de privacidad<\/a>.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_f278b90 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_f278b90]\" id=\"form-field-field_f278b90\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_f278b90\">He le\u00eddo y acepto las <a href=\"https:\/\/gruposm.ismeduca.com\/cl\/condiciones-de-uso\/\">Condiciones de uso<\/a> y la <a href=\"https:\/\/gruposm.ismeduca.com\/cl\/politica-de-privacidad\/\">Pol\u00edtica de privacidad<\/a>.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-field_1805f6c elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[field_1805f6c]\" id=\"form-field-field_1805f6c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-pagina_origen elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[pagina_origen]\" id=\"form-field-pagina_origen\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"Atenci\u00f3n al cliente\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_6375f9d elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_6375f9d\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdZtIYrAAAAAOaUj5r_HW4O3UhRe1zY_dZHW90N\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONT\u00c1CTANOS Escr\u00edbenos si necesitas informaci\u00f3n sobre nuestros proyectos y servicios.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2254","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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